LOVE those prospects and clients This month’s insurance sales tips are focused on helping you remove any bumps in your relationship with your prospects, from becoming a trusted adviser and customizing your sales presentation to the prospect’s personality type, to creating latent dissatisfaction in order to help a prospect move forward. 1. Be a trusted… Read More
Agency tips
5 ways to improve your agency’s customer service and retention
Just how important is customer service for your insurance agency? Vital, say experts. All those critical touchpoints add up: How a client is treated on the phone. The promptness with which they receive an answer. The time spent on hold. The completeness of the explanation. How your team made them feel. Improving your agency customer… Read More
