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Valiant Insurance Services, LLC | CA #0E50735

Valiant Insurance Services, LLC | CA #0E50735

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Customer service

Smart phone tips help you grow your client list

May 14, 2019

Use these phone tips as on-the-go insurance sales helps This month we’re offering insurance sales helps and tricks for agents that use one of your most valuable sales tools: your smart phone. Is your prospect cutting your call off after 3 sentences? It may not be your script. It may not be the buzz words… Read More

Categories: Agency tips Tags: Customer service, Sales & marketing tips

How can you improve your client’s insurance claim experience?

April 9, 2019

improve claims process

Easing your client’s insurance claim experience helps promote sticky customers Insurance producers may be sidelined when it comes to managing claims – but chances are, your clients don’t know that. And you can play a key role in helping their insurance claim experience goes more smoothly, not only satisfying your client but creating a sticky… Read More

Categories: Agency tips Tags: claims, Customer service

5 ways to improve your agency’s customer service and retention

January 22, 2019

agency customer service tips

Just how important is customer service for your insurance agency? Vital, say experts. All those critical touchpoints add up: How a client is treated on the phone. The promptness with which they receive an answer. The time spent on hold. The completeness of the explanation. How your team made them feel.  Improving your agency customer… Read More

Categories: Agency tips Tags: Customer service

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Recent Posts

Minimize COVID restaurant risks

preventing slips, trips and falls

Preventing workplace slips, trips and falls

Safety tips for reopening your business

managing remote workers

Best practices for managing a remote workforce

Returning to work amidst COVID-19

contact tracing

Are your clients’ employees returning to work? Offer them contact tracing

holiday hazards and safety tips

Accident-prone during the holidays? [Infographic]

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